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About Us

Learn More About Our Story & Mission

ABOUT US

a man standing on a sidewalkTyler Miller and Michaela Miller met in the USVI while working in the luxury travel industry. After Hurricane Irma and Maria, they traveled throughout the U.S. with their corporate careers until they were able to return to the Caribbean. Upon returning, with their love for the Virgin Islands and their experience in the travel industry, they started Caribbean Concierge so that they could continue to share their passion for the islands with people from all over the world.

Caribbean Concierge was founded in 2020 by Michaela & Tyler in their living room. It has now served thousands of travelers to the USVI with hundreds of local partnerships and an incredible team that truly makes vacation dreams come true every single day!

Michaela & Tyler only partners with seasoned, licensed, and insured activities, boat charters, and villas to ensure that you have the best experience in St. Thomas and St. John. They believe in authentic, unforgettable, and unique experiences. Caribbean Concierge brings you those experiences through this website, with all the resources you need for your Virgin Islands vacation in one place.

The commitment to authenticity, excellence, and uniqueness underpins every facet of Caribbean Concierge.  As you explore this platform, you’re not merely accessing a travel service – you’re embarking on a journey meticulously crafted to provide you with the essence of the Virgin Islands. Every recommendation, every adventure, and every moment is a testament to Michaela and Tyler’s dedication to sharing the magic of these islands with the world.

If you prefer to have one-on-one attention to detail and planning, please schedule a consultation call or send an email and we will be happy to be your personal full-service concierge. Click here to schedule a call.

Excellent Service and Advice Caribbean Concierge

"Melissa at Caribbean Concierge helped to make our short time in St Thomas smooth, seamless and stress free!! I happened upon their FB page and reached out with a question regarding and excursion. This turned into her building us an itinerary, recommending restaurants and "go to" spots and connecting us with a charter boat tour and taxi service while on the island!! Their service doesn't stop there. After reading some of their stellar reviews, they offer help with accommodations, car rental and much more. If you're planning a trip to the Virgin Islands, reach out to Caribbean Concierge!!!"

– Amy W · Tripadvisor Review
Great Resource for Stress Free Trip Caribbean Concierge

"Michaela was great to work with on our most recent trip to St. John. She helped us set up our grocery delivery service and also booking a photographer for family photos. She also provided great insight into restaurants, beaches, and things to do. Whatever kind of vacation you are looking for, the Caribbean Concierge is a great resource to help you plan a stress free trip!"

– Mita M. · Facebook Review
Especially Helpful in Booking Excursions Caribbean Concierge

"I cannot say enough great things about this company. They simplified my vacation to the point to where I only had to show up and enjoy my trip. They went out of their way with making itineraries, helping find flights/lodging, and were especially helpful in booking the excursions. They took the stress of planning a Caribbean vacation completely out of the equation. If you plan on traveling to the Caribbean and don't reach out to these guys, you're going to be the one missing out. I can't wait to book my next trip down there!"

– Brandon B. · Facebook Review
Absolutely Amazing Caribbean Concierge

Michaela was absolutely amazing! She planned our whole trip to St. John and St. Thomas and got us amazing villas to stay in. We also took a beautiful yacht out overnight and got to swim in beautiful beaches. Whenever I needed her or had any questions, she was thoughtful, replied promptly and was always accessible. She was sweet, kind and genuine throughout the whole process and made the vacation as seamless as possible. We truly appreciate all her efforts and recommend her to everyone we know.

– Asees A. - Google Review