FAQ
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We provide all of the best tours and boat charters in one place, so that you don’t have to spend time searching the internet. We are providing recommendations based on our prior guest’s best experiences. Unlike TripAdvisor & Viator, we do not add in an additional fees through our website and we are locally owned & operated.
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Caribbean Concierge is a no cost concierge service. We do not charge our guests a fee for working with us. We receive a small commission from the companies you book with through our site.
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Please visit https://usvitravelportal.com for information on travel screening and to upload your COVID test. If you are having trouble receiving confirmation of an uploaded test email [email protected], or call 340 774-8784, 340 772-0357, or 1-800-372-USVI (8784).
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We recommend booking your activities as soon as you know what you want to do! Most give a refund if canceled 48 hours before the activity (see cancellation policies upon booking), so it’s best to secure it ahead of time, and if something comes up, you can always adjust.
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You fly into the St. Thomas Cyril E. King Airport (STT) and take a ferry to St. John.
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We do drive on the left side of the road (opposite of the U.S.), but the steering wheels are also on the left side (the same as the U.S.).
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Yes. There are taxis here, but there is no Uber or Lyft. We recommend SUVs, Jeeps, and 4-wheel drive vehicles to drive to most villas and home rentals.
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Yes, most boat charters come with a licensed captain. We recommend using a charter with the captain, as it’s the best way to experience a day on the water in the U.S.V.I.